導語：經濟型酒(jiu)店衛生管理問(wen)題分析一(yi)文(wen)來源于網友上傳，不代表本(ben)站觀點，若需要原創文(wen)章可咨詢客服老師(shi)，歡(huan)迎參考。

〔摘要〕近些年，中國的旅游市場迅速擴大，在旅游業發展的同時也為酒店業帶來豐富的客源群體，其中經濟型酒店以其特有的價格優勢和精準的市場定位得到了廣大消費者的青睞。然而，隨著一些經濟型酒店的衛生問題被媒體曝光，經濟型酒店在消費者心中的地位越來越下降。本文分析經濟型酒店衛生管理層面存在的問題，并嘗試提(ti)出提(ti)升衛生管(guan)理水(shui)平的建議(yi)，使得經(jing)濟型酒店能夠(gou)在消費者心目中的形象煥然一新。

〔關鍵詞〕經濟型酒店(dian);內容服務;衛生管理

在旅游業帶給國(guo)人便(bian)利的(de)同時，價格實惠、快(kuai)捷方便(bian)的(de)“經(jing)濟型”酒(jiu)(jiu)(jiu)店(dian)以一種(zhong)迅猛(meng)的(de)趨勢(shi)席(xi)卷了市場。但(dan)隨著(zhu)越(yue)(yue)來越(yue)(yue)多的(de)不恰(qia)當服(fu)務被(bei)媒體(ti)曝光，越(yue)(yue)來越(yue)(yue)多的(de)消費者(zhe)不滿意經(jing)濟型酒(jiu)(jiu)(jiu)店(dian)提供的(de)服(fu)務。因此(ci)，找出(chu)當前經(jing)濟型酒(jiu)(jiu)(jiu)店(dian)存(cun)在的(de)問題，并幫助其恢復聲譽顯得尤為重要。

一、經濟型酒店概述

1.定(ding)義。學術界迄今為(wei)(wei)(wei)止(zhi)還沒(mei)有統一的(de)(de)(de)規定(ding)，根據經(jing)濟型酒(jiu)店的(de)(de)(de)特點和中(zhong)(zhong)國的(de)(de)(de)實際情況，經(jing)濟型酒(jiu)店的(de)(de)(de)定(ding)義可以(yi)(yi)(yi)總(zong)結為(wei)(wei)(wei)：“以(yi)(yi)(yi)大眾旅行(xing)(xing)者和中(zhong)(zhong)小商務(wu)者為(wei)(wei)(wei)主要(yao)(yao)(yao)服(fu)(fu)務(wu)對(dui)象，以(yi)(yi)(yi)客(ke)房為(wei)(wei)(wei)唯一或(huo)核心產品，價格低廉，服(fu)(fu)務(wu)標準，環境舒適(shi)，性價比高的(de)(de)(de)現代酒(jiu)店業態。”2.經(jing)濟型酒(jiu)店服(fu)(fu)務(wu)主要(yao)(yao)(yao)形式。一是針對(dui)性發(fa)展。以(yi)(yi)(yi)住宿為(wei)(wei)(wei)主，沒(mei)有多余的(de)(de)(de)衣、食(shi)、行(xing)(xing)等附屬行(xing)(xing)業來發(fa)展且提(ti)供(gong)服(fu)(fu)務(wu)。二是精準定(ding)位。主體(ti)上服(fu)(fu)務(wu)的(de)(de)(de)是大眾群體(ti)，主要(yao)(yao)(yao)針對(dui)普(pu)通人群，提(ti)供(gong)的(de)(de)(de)服(fu)(fu)務(wu)與(yu)價格成(cheng)(cheng)(cheng)正比，因此酒(jiu)店運(yun)作成(cheng)(cheng)(cheng)本(ben)不高。三是目(mu)的(de)(de)(de)明析。目(mu)的(de)(de)(de)明確(que)，即節省(sheng)運(yun)營(ying)成(cheng)(cheng)(cheng)本(ben)。部門少，工作人員較少，既方便管理又(you)節省(sheng)運(yun)營(ying)成(cheng)(cheng)(cheng)本(ben)。

二(er)、運營過(guo)程中導致衛生問(wen)題的原因

1.衛生(sheng)(sheng)(sheng)標(biao)(biao)準不明(ming)確。一(yi)(yi)是(shi)(shi)我(wo)國相(xiang)關衛生(sheng)(sheng)(sheng)標(biao)(biao)準方(fang)(fang)面(mian)(mian)(mian)的(de)(de)法律(lv)(lv)不健全，而國際上(shang)的(de)(de)酒(jiu)(jiu)店(dian)衛生(sheng)(sheng)(sheng)公(gong)約只(zhi)適用于部(bu)分(fen)領(ling)地，對(dui)(dui)我(wo)國酒(jiu)(jiu)店(dian)的(de)(de)行為(wei)根本(ben)沒有約束力。二是(shi)(shi)大部(bu)分(fen)酒(jiu)(jiu)店(dian)對(dui)(dui)清潔程度設(she)立的(de)(de)規(gui)則(ze)過(guo)(guo)于簡單。只(zhi)要求床褥潔白無污漬，這會(hui)導(dao)致后勤人(ren)(ren)員(yuan)在清掃時(shi)偷工(gong)(gong)減料(liao)，如(ru)使(shi)用漂白水對(dui)(dui)布料(liao)進(jin)行增白等(deng)。經(jing)濟(ji)型酒(jiu)(jiu)店(dian)的(de)(de)人(ren)(ren)均停(ting)留率(lv)較(jiao)低，因(yin)此嚴格的(de)(de)“一(yi)(yi)客(ke)一(yi)(yi)換、一(yi)(yi)客(ke)一(yi)(yi)洗”特別有必要。2.對(dui)(dui)員(yuan)工(gong)(gong)的(de)(de)培訓不到位(wei)。一(yi)(yi)是(shi)(shi)部(bu)分(fen)員(yuan)工(gong)(gong)使(shi)用抹布來(lai)擦(ca)拭水杯，且將換洗的(de)(de)床單放在地面(mian)(mian)(mian)上(shang)，使(shi)用同一(yi)(yi)條(tiao)毛巾來(lai)進(jin)行擦(ca)拭整(zheng)個房(fang)間等(deng)行為(wei)都(dou)表(biao)明(ming)了酒(jiu)(jiu)店(dian)的(de)(de)員(yuan)工(gong)(gong)沒有經(jing)歷(li)過(guo)(guo)完整(zheng)的(de)(de)培訓流程就直(zhi)接上(shang)崗，造成員(yuan)工(gong)(gong)的(de)(de)操作不規(gui)范(fan)(fan)。二是(shi)(shi)員(yuan)工(gong)(gong)自(zi)身的(de)(de)服務意(yi)識不足。老員(yuan)工(gong)(gong)清潔客(ke)房(fang)的(de)(de)“快捷(jie)方(fang)(fang)法”也會(hui)對(dui)(dui)新的(de)(de)員(yuan)工(gong)(gong)產(chan)生(sheng)(sheng)(sheng)誤導(dao)。3.監督(du)體系不嚴謹，且監督(du)不力。一(yi)(yi)是(shi)(shi)官(guan)方(fang)(fang)的(de)(de)酒(jiu)(jiu)店(dian)管(guan)理(li)部(bu)門(men)過(guo)(guo)多，且職權相(xiang)似，交叉管(guan)理(li)，分(fen)工(gong)(gong)不明(ming)確。二是(shi)(shi)執法部(bu)門(men)的(de)(de)衛生(sheng)(sheng)(sheng)監督(du)不規(gui)范(fan)(fan)，沖突頻發。目前的(de)(de)衛生(sheng)(sheng)(sheng)檢查(cha)已(yi)經(jing)形(xing)成了規(gui)律(lv)(lv)，酒(jiu)(jiu)店(dian)得到了上(shang)級(ji)來(lai)檢查(cha)的(de)(de)消息后會(hui)提(ti)前準備去應付(fu)。三是(shi)(shi)酒(jiu)(jiu)店(dian)的(de)(de)管(guan)理(li)人(ren)(ren)員(yuan)對(dui)(dui)入(ru)職時(shi)間較(jiao)久(jiu)的(de)(de)老員(yuan)工(gong)(gong)比較(jiao)寬容甚至放縱，這是(shi)(shi)一(yi)(yi)個很嚴重(zhong)的(de)(de)惡性循(xun)環。四是(shi)(shi)酒(jiu)(jiu)店(dian)面(mian)(mian)(mian)對(dui)(dui)客(ke)人(ren)(ren)投訴時(shi)表(biao)現的(de)(de)毫不在乎，通(tong)常采取一(yi)(yi)些手(shou)段迫使(shi)客(ke)人(ren)(ren)撤銷投訴。

三、經濟型酒店衛(wei)生(sheng)問題(ti)的解決(jue)對策

1制(zhi)(zhi)(zhi)(zhi)(zhi)定(ding)(ding)嚴(yan)(yan)格(ge)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)衛(wei)生(sheng)(sheng)標(biao)準(zhun)(zhun)(zhun)。經(jing)(jing)濟型(xing)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)應(ying)從自(zi)(zi)身(shen)出(chu)(chu)發(fa)(fa)，制(zhi)(zhi)(zhi)(zhi)(zhi)定(ding)(ding)良好(hao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)規(gui)章(zhang)制(zhi)(zhi)(zhi)(zhi)(zhi)度(du)(du)，從制(zhi)(zhi)(zhi)(zhi)(zhi)度(du)(du)上(shang)來(lai)(lai)推(tui)動(dong)標(biao)準(zhun)(zhun)(zhun)化(hua)(hua)。一是(shi)(shi)有(you)針對(dui)(dui)性(xing)(xing)(xing)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)制(zhi)(zhi)(zhi)(zhi)(zhi)定(ding)(ding)衛(wei)生(sheng)(sheng)標(biao)準(zhun)(zhun)(zhun)。大堂(tang)、客(ke)(ke)(ke)房(fang)(fang)、吸煙(yan)室、走廊，每(mei)(mei)個地方(fang)(fang)都要(yao)設(she)置衛(wei)生(sheng)(sheng)標(biao)準(zhun)(zhun)(zhun)，不(bu)(bu)能因為(wei)某個角落不(bu)(bu)易引起注意(yi)(yi)就沒(mei)有(you)對(dui)(dui)應(ying)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)相(xiang)關規(gui)定(ding)(ding)。酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)自(zi)(zi)身(shen)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)規(gui)定(ding)(ding)在(zai)(zai)(zai)后(hou)(hou)續核實酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)工(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)進(jin)程(cheng)(cheng)中(zhong)具有(you)重要(yao)意(yi)(yi)義(yi)與(yu)作(zuo)(zuo)(zuo)(zuo)(zuo)用(yong)(yong)(yong)。二(er)(er)(er)是(shi)(shi)從工(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)人(ren)員入(ru)手(shou)(shou)，設(she)立(li)獎(jiang)(jiang)懲制(zhi)(zhi)(zhi)(zhi)(zhi)度(du)(du)，獎(jiang)(jiang)勵嚴(yan)(yan)格(ge)按照酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)標(biao)準(zhun)(zhun)(zhun)規(gui)定(ding)(ding)進(jin)行(xing)(xing)(xing)工(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)員工(gong)(gong)(gong)(gong)，對(dui)(dui)不(bu)(bu)按酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)相(xiang)關規(gui)定(ding)(ding)完(wan)(wan)成(cheng)(cheng)(cheng)工(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)員工(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)出(chu)(chu)相(xiang)應(ying)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)物質(zhi)懲罰。2.加(jia)(jia)(jia)強對(dui)(dui)員工(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)培(pei)訓，做(zuo)(zuo)(zuo)到(dao)制(zhi)(zhi)(zhi)(zhi)(zhi)度(du)(du)化(hua)(hua)和(he)(he)(he)流(liu)(liu)程(cheng)(cheng)化(hua)(hua)。一是(shi)(shi)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)方(fang)(fang)面(mian)不(bu)(bu)能由(you)于(yu)人(ren)手(shou)(shou)不(bu)(bu)足(zu)，或者(zhe)(zhe)想及時讓(rang)(rang)(rang)員工(gong)(gong)(gong)(gong)創(chuang)造經(jing)(jing)濟價值就讓(rang)(rang)(rang)不(bu)(bu)經(jing)(jing)過(guo)(guo)培(pei)訓流(liu)(liu)程(cheng)(cheng)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)員工(gong)(gong)(gong)(gong)直接上(shang)崗，員工(gong)(gong)(gong)(gong)必須(xu)先經(jing)(jing)過(guo)(guo)嚴(yan)(yan)格(ge)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)培(pei)訓體(ti)(ti)(ti)系訓練之后(hou)(hou)再正式進(jin)行(xing)(xing)(xing)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)事(shi)務工(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)。二(er)(er)(er)是(shi)(shi)尤其要(yao)避免老員工(gong)(gong)(gong)(gong)將(jiang)自(zi)(zi)己的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)“經(jing)(jing)驗”教授(shou)給新(xin)(xin)員工(gong)(gong)(gong)(gong)，造成(cheng)(cheng)(cheng)惡性(xing)(xing)(xing)循環(huan)(huan)。讓(rang)(rang)(rang)老員工(gong)(gong)(gong)(gong)手(shou)(shou)把手(shou)(shou)帶著(zhu)新(xin)(xin)員工(gong)(gong)(gong)(gong)做(zuo)(zuo)(zuo)事(shi)，傳授(shou)正規(gui)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)規(gui)章(zhang)制(zhi)(zhi)(zhi)(zhi)(zhi)度(du)(du)。3.做(zuo)(zuo)(zuo)好(hao)外(wai)部(bu)(bu)(bu)監(jian)(jian)(jian)督(du)(du)與(yu)內(nei)(nei)(nei)部(bu)(bu)(bu)監(jian)(jian)(jian)督(du)(du)。一是(shi)(shi)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)內(nei)(nei)(nei)部(bu)(bu)(bu)應(ying)與(yu)監(jian)(jian)(jian)管(guan)(guan)部(bu)(bu)(bu)門做(zuo)(zuo)(zuo)好(hao)相(xiang)互配合。酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)自(zi)(zi)身(shen)需完(wan)(wan)善操(cao)作(zuo)(zuo)(zuo)(zuo)(zuo)程(cheng)(cheng)序，盡管(guan)(guan)管(guan)(guan)理(li)難度(du)(du)大，但是(shi)(shi)也(ye)要(yao)著(zhu)手(shou)(shou)整合。而政府方(fang)(fang)面(mian)可以(yi)(yi)加(jia)(jia)(jia)大問(wen)(wen)責力度(du)(du)，管(guan)(guan)理(li)透(tou)明化(hua)(hua)。充分(fen)發(fa)(fa)揮酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)行(xing)(xing)(xing)業協會(hui)和(he)(he)(he)消費(fei)(fei)(fei)(fei)(fei)者(zhe)(zhe)權益保(bao)(bao)護(hu)協會(hui)等(deng)社(she)會(hui)團(tuan)體(ti)(ti)(ti)和(he)(he)(he)民間組織的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)作(zuo)(zuo)(zuo)(zuo)(zuo)用(yong)(yong)(yong)。二(er)(er)(er)是(shi)(shi)建(jian)立(li)投訴(su)激勵機制(zhi)(zhi)(zhi)(zhi)(zhi)，鼓勵更(geng)多(duo)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)人(ren)重視(shi)、關注酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)衛(wei)生(sheng)(sheng)問(wen)(wen)題(ti)(ti)，加(jia)(jia)(jia)大對(dui)(dui)不(bu)(bu)合格(ge)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)曝光(guang)力度(du)(du)。讓(rang)(rang)(rang)消費(fei)(fei)(fei)(fei)(fei)者(zhe)(zhe)自(zi)(zi)覺成(cheng)(cheng)(cheng)為(wei)外(wai)部(bu)(bu)(bu)監(jian)(jian)(jian)督(du)(du)機制(zhi)(zhi)(zhi)(zhi)(zhi)體(ti)(ti)(ti)系的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)一份子，提(ti)(ti)倡客(ke)(ke)(ke)人(ren)若發(fa)(fa)現酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)有(you)哪些方(fang)(fang)面(mian)，尤其是(shi)(shi)衛(wei)生(sheng)(sheng)服務方(fang)(fang)面(mian)做(zuo)(zuo)(zuo)得不(bu)(bu)到(dao)位(wei)應(ying)及時進(jin)行(xing)(xing)(xing)投訴(su)，讓(rang)(rang)(rang)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)相(xiang)關人(ren)員深刻意(yi)(yi)識到(dao)服務上(shang)存在(zai)(zai)(zai)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)不(bu)(bu)足(zu)，并加(jia)(jia)(jia)以(yi)(yi)改正。三(san)(san)是(shi)(shi)經(jing)(jing)濟型(xing)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)應(ying)把握住機會(hui)拉近與(yu)消費(fei)(fei)(fei)(fei)(fei)者(zhe)(zhe)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)距(ju)離，提(ti)(ti)升消費(fei)(fei)(fei)(fei)(fei)者(zhe)(zhe)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)好(hao)感(gan)度(du)(du)，在(zai)(zai)(zai)消費(fei)(fei)(fei)(fei)(fei)者(zhe)(zhe)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)觀(guan)念里樹(shu)立(li)良好(hao)新(xin)(xin)形(xing)(xing)象(xiang)。對(dui)(dui)投訴(su)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)不(bu)(bu)當行(xing)(xing)(xing)為(wei)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)消費(fei)(fei)(fei)(fei)(fei)者(zhe)(zhe)進(jin)行(xing)(xing)(xing)獎(jiang)(jiang)勵并且公示，做(zuo)(zuo)(zuo)到(dao)真正從消費(fei)(fei)(fei)(fei)(fei)者(zhe)(zhe)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)角度(du)(du)出(chu)(chu)發(fa)(fa)。4.提(ti)(ti)升酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)必要(yao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)硬件設(she)施。快(kuai)捷型(xing)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)首(shou)要(yao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)優勢是(shi)(shi)經(jing)(jing)濟，因此(ci)分(fen)配給酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)硬性(xing)(xing)(xing)資(zi)(zi)源(yuan)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)預算(suan)不(bu)(bu)夠充足(zu)，主要(yao)表現在(zai)(zai)(zai)兩(liang)個方(fang)(fang)面(mian)：一是(shi)(shi)客(ke)(ke)(ke)房(fang)(fang)內(nei)(nei)(nei)用(yong)(yong)(yong)品用(yong)(yong)(yong)具的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)質(zhi)量(liang)不(bu)(bu)過(guo)(guo)關。二(er)(er)(er)是(shi)(shi)客(ke)(ke)(ke)房(fang)(fang)內(nei)(nei)(nei)用(yong)(yong)(yong)品用(yong)(yong)(yong)具不(bu)(bu)足(zu)。因此(ci)，酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)不(bu)(bu)能在(zai)(zai)(zai)必要(yao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)用(yong)(yong)(yong)品用(yong)(yong)(yong)具上(shang)節流(liu)(liu)省支(zhi)。為(wei)了(le)做(zuo)(zuo)(zuo)好(hao)經(jing)(jing)濟型(xing)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)招牌，更(geng)應(ying)合理(li)調配資(zi)(zi)本，將(jiang)主要(yao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)服務做(zuo)(zuo)(zuo)好(hao)。如在(zai)(zai)(zai)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)進(jin)行(xing)(xing)(xing)整體(ti)(ti)(ti)維修更(geng)新(xin)(xin)時，將(jiang)劣(lie)質(zhi)有(you)害的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)材料進(jin)行(xing)(xing)(xing)更(geng)換(huan)。加(jia)(jia)(jia)大對(dui)(dui)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)基(ji)本用(yong)(yong)(yong)品的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)準(zhun)(zhun)(zhun)備，根據每(mei)(mei)月的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)數據報表來(lai)(lai)統計好(hao)數量(liang)，做(zuo)(zuo)(zuo)到(dao)只多(duo)不(bu)(bu)少(shao)。5.提(ti)(ti)升消費(fei)(fei)(fei)(fei)(fei)者(zhe)(zhe)心中(zhong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)形(xing)(xing)象(xiang)。一是(shi)(shi)大多(duo)數經(jing)(jing)濟型(xing)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)為(wei)連(lian)鎖企業，對(dui)(dui)加(jia)(jia)(jia)盟店(dian)(dian)(dian)(dian)(dian)(dian)(dian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)監(jian)(jian)(jian)管(guan)(guan)工(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)不(bu)(bu)會(hui)像旗艦店(dian)(dian)(dian)(dian)(dian)(dian)(dian)一樣完(wan)(wan)善，導致出(chu)(chu)現衛(wei)生(sheng)(sheng)問(wen)(wen)題(ti)(ti)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)隱患。二(er)(er)(er)是(shi)(shi)在(zai)(zai)(zai)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)運行(xing)(xing)(xing)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)過(guo)(guo)程(cheng)(cheng)中(zhong)，房(fang)(fang)間的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)清(qing)理(li)清(qing)潔工(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)只由(you)一位(wei)員工(gong)(gong)(gong)(gong)來(lai)(lai)完(wan)(wan)成(cheng)(cheng)(cheng)，事(shi)后(hou)(hou)也(ye)沒(mei)有(you)任(ren)何部(bu)(bu)(bu)門來(lai)(lai)對(dui)(dui)該工(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)進(jin)行(xing)(xing)(xing)嚴(yan)(yan)格(ge)有(you)力的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)收檢，員工(gong)(gong)(gong)(gong)工(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)成(cheng)(cheng)(cheng)果(guo)與(yu)工(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)過(guo)(guo)程(cheng)(cheng)缺少(shao)監(jian)(jian)(jian)察，致使(shi)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)訂制(zhi)(zhi)(zhi)(zhi)(zhi)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)清(qing)潔操(cao)作(zuo)(zuo)(zuo)(zuo)(zuo)程(cheng)(cheng)序與(yu)清(qing)潔標(biao)準(zhun)(zhun)(zhun)未發(fa)(fa)揮作(zuo)(zuo)(zuo)(zuo)(zuo)用(yong)(yong)(yong)，完(wan)(wan)成(cheng)(cheng)(cheng)后(hou)(hou)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)(zuo)結果(guo)與(yu)實際要(yao)求有(you)明顯(xian)落差。三(san)(san)是(shi)(shi)推(tui)動(dong)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)形(xing)(xing)象(xiang)轉化(hua)(hua)，變成(cheng)(cheng)(cheng)“綠色(se)”+“環(huan)(huan)保(bao)(bao)”+“經(jing)(jing)濟型(xing)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)”的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)新(xin)(xin)式酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)。以(yi)(yi)綠色(se)為(wei)基(ji)點，給客(ke)(ke)(ke)人(ren)提(ti)(ti)供(gong)符(fu)合健(jian)(jian)康(kang)衛(wei)生(sheng)(sheng)標(biao)準(zhun)(zhun)(zhun)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)內(nei)(nei)(nei)部(bu)(bu)(bu)環(huan)(huan)境，酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)房(fang)(fang)間內(nei)(nei)(nei)部(bu)(bu)(bu)裝(zhuang)(zhuang)修使(shi)用(yong)(yong)(yong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)材料要(yao)做(zuo)(zuo)(zuo)到(dao)環(huan)(huan)保(bao)(bao)。在(zai)(zai)(zai)為(wei)顧客(ke)(ke)(ke)提(ti)(ti)供(gong)符(fu)合安(an)全、健(jian)(jian)康(kang)、環(huan)(huan)保(bao)(bao)要(yao)求的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)綠色(se)客(ke)(ke)(ke)房(fang)(fang)和(he)(he)(he)綠色(se)餐飲的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)基(ji)礎上(shang)，加(jia)(jia)(jia)強生(sheng)(sheng)產(chan)運營過(guo)(guo)程(cheng)(cheng)中(zhong)環(huan)(huan)境的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)保(bao)(bao)護(hu)和(he)(he)(he)資(zi)(zi)源(yuan)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)合理(li)利(li)用(yong)(yong)(yong)。在(zai)(zai)(zai)安(an)全方(fang)(fang)面(mian)重視(shi)消防(fang)安(an)全、治安(an)安(an)全和(he)(he)(he)食品安(an)全；在(zai)(zai)(zai)健(jian)(jian)康(kang)方(fang)(fang)面(mian)突出(chu)(chu)綠色(se)客(ke)(ke)(ke)房(fang)(fang)、綠色(se)餐飲和(he)(he)(he)衛(wei)生(sheng)(sheng)操(cao)作(zuo)(zuo)(zuo)(zuo)(zuo)；在(zai)(zai)(zai)環(huan)(huan)保(bao)(bao)方(fang)(fang)面(mian)關注節能、降(jiang)耗(hao)和(he)(he)(he)垃圾處理(li)。建(jian)議同一個客(ke)(ke)(ke)人(ren)多(duo)次(ci)使(shi)用(yong)(yong)(yong)一套(tao)一次(ci)性(xing)(xing)(xing)用(yong)(yong)(yong)品，如拖鞋(xie)、清(qing)潔用(yong)(yong)(yong)品等(deng)；同一個客(ke)(ke)(ke)人(ren)可以(yi)(yi)減少(shao)床單(dan)、被套(tao)、茶(cha)杯(bei)、毛巾(jin)等(deng)洗(xi)滌(di)次(ci)數。此(ci)外(wai)，還要(yao)減少(shao)塑(su)料制(zhi)(zhi)(zhi)(zhi)(zhi)品的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)使(shi)用(yong)(yong)(yong)，減少(shao)肥皂、口杯(bei)等(deng)包裝(zhuang)(zhuang)、封(feng)條；飯(fan)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)使(shi)用(yong)(yong)(yong)無污染的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)物品或再生(sheng)(sheng)物品，節約(yue)資(zi)(zi)源(yuan)。以(yi)(yi)對(dui)(dui)社(she)會(hui)、對(dui)(dui)環(huan)(huan)境負責的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)態度(du)(du)堅持合理(li)利(li)用(yong)(yong)(yong)資(zi)(zi)源(yuan)，保(bao)(bao)護(hu)生(sheng)(sheng)態環(huan)(huan)境的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)同時也(ye)為(wei)酒(jiu)(jiu)(jiu)店(dian)(dian)(dian)(dian)(dian)(dian)(dian)自(zi)(zi)身(shen)創(chuang)造經(jing)(jing)濟利(li)益。

四、總結

經(jing)濟(ji)型(xing)酒店本質上是(shi)為了給大(da)眾(zhong)提供便利(li)的酒店，如果做不(bu)到提供良好的環境，解決現有的不(bu)足(zu)，那么大(da)眾(zhong)在失望之后(hou)就會(hui)轉(zhuan)而去尋找(zhao)其他的替代(dai)品。總(zong)之，經(jing)濟(ji)型(xing)酒店在發(fa)展中(zhong)應發(fa)揮其模式優勢，找(zhao)準市場定位、突出(chu)功能，制定合理(li)區域布局，實(shi)(shi)施(shi)和客戶實(shi)(shi)際需(xu)要相符合戰略，當(dang)前重(zhong)中(zhong)之重(zhong)是(shi)努力解決衛(wei)生(sheng)問題，實(shi)(shi)現可持續發(fa)展。

作者:張瑜 單位:太原旅游(you)職業學院